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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Special Price option does not update total

    Asked by casssiopeia on May 28, 2014 at 02:21 PM

    Is not working, doesnt matter how many items I choose the price wont change, subtotal not working, the sub options seem to say what is the final price.

    And after there how are they going to the "Pay" part?



    This is a re-post of a comment on What is Special Pricing?

    items and special price
  • Profile Image
    JotForm Support

    Answered by Mike_T on May 28, 2014 at 04:11 PM

    Can you please provide us with a form link or name in question? Then, we will see what is wrong.

    They payment part depends on the payment tool used on form. For example, with a PayPal tool, users are being redirected to the PayPal payment page to complete their payments, while with the PayPal Pro, Authorize.Net and Stripe users can pay directly on the form page.

  • Profile Image

    Answered by grade4pagasa on October 08, 2015 at 04:18 AM

    hi Mike_T.

    i was trying the Purchase Order widget and i also had the same  experience as @casssiopeia

    fig. 1 shows the no special pricing feature. as you can see, the total adjusts accordingly.

    but for fig. 2 which has the special pricing feature (discounted price of $40 is given if the orders are 4 and above), the subtotal and total amount doesn't reflect the actual result.

    did i make a mistake in setting up the P.O. widget?

    here's the live form.

    thanks.

    - Randy

     

    [fig. 1 (no special pricing feature)]

     

     

    [fig. 2 (with special pricing feature)]

     

     

    [fig. 3 (special pricing per quantity)]

     

  • Profile Image
    JotForm Support

    Answered by Mike_G on October 08, 2015 at 11:59 AM

    @grade4pagasa

    I have opened a new thread for your question that you may follow by clicking this link: 

    http://www.jotform.com/answers/678749

    We believe that we can assist our users better if we separate each question for different users to prevent confusion with the answers/replies. 

    We will be on the new thread shortly.

    Thank you.