Fields missing from notification

  • scsoforms
    Asked on May 29, 2014 at 9:53 AM

    Can you tell me why when the data is emailed that first and alst name does not show up.  I have attached a picture of the email. An help would be appreciated.

     

    http://form.jotform.us/form/41483503708151?

    Jotform Thread 384674 Screenshot
  • Carina
    Replied on May 29, 2014 at 12:24 PM

    I created a copy of the form and did a test submission. The First and Last name were visible:

    Fields missing from notification Image 1 Screenshot 30

    Did you received the missing information in this test submission?

    Is this a repeated situation or did it happen only with one submission? Also is this data available in the submissions on your Jotform account?

    Fields missing from notification Image 2 Screenshot 41

    Let us know if the problem persists.

    Thank you