Why are new submissions not appearing in the Google Spreadsheet

  • krokodyl
    Asked on May 29, 2014 at 5:17 PM

    It seem to be linked all right, authorized, JotForm created the spreadsheet but new submissions are not appearing. Why is that? Thank you, PK

    Jotform Thread 384932 Screenshot
  • brendapalomera
    Replied on May 29, 2014 at 8:36 PM

    I have the same problem ... I hope solve this problem soon. 

  • Elton Support Team Lead
    Replied on May 30, 2014 at 1:29 AM

    @ krokodyl

    Maybe it was delayed, did you check again now if the submissions went through?

    If not, please re-integrate your form again to Google Spreadsheet but before doing that, please clear your browser's cache first. See if this makes any difference.

    If the issue persists, please update us here so we can assist you further.

    Thanks!