What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clearing the form from previous data

    Asked by adrianmartins on May 29, 2014 at 06:40 PM

    my form seems to have cookie or cache, old info on form, we use the form for estimates but need a clear form every time it is accessed.  How can I set this up or add a "clear form" button?  

    Page URL:
    http://form.jotform.com/jsform/10725721367

    cache
  • Profile Image

    Answered by Cesar on May 30, 2014 at 12:03 AM

    Please try removing the Autofill option on your form, this way the data is no longer saved for later usage.

    You can do so by going to Preferences on the top toolbar of the Form Builder, then clicking on Advanced Settings then click on Edit Autofill Settings.

    https://shots.jotform.com/cesar/screens/DisableAutoFill.png

    Then disable the Autofill Settings and click on Save

    https://shots.jotform.com/cesar/screens/DisableAutoFill.png

     

    You can also add a Clear Form button by going to the properties settings of your submit button and enabling the "Reset Button" option listed there.

    https://shots.jotform.com/cesar/screens/clearformbutton.png

     

    Do let us know if you need further assistance. Thank you.