Google Spreadsheet Integration Not Working

  • Profile Image
    npp
    Asked on May 29, 2014 at 11:39 PM

    Hi friend,

    We realised that the Google Spreadsheet Integration suddenly failed to work!

    New submission not showing in our Google Spreadsheet.

    We heavily rely on Google Spreadsheet and Google Contacts to operate our daily business.

    However the Google Contacts integration is working just fine. 

    http://form.jotformpro.com/form/41017584292959

    http://www.jotform.me/npp/rhb

    Please kindly check and advice.

     

    Regards,

    Lee

    Malaysia

  • Profile Image
    EltonCris
    Answered on May 30, 2014 at 02:46 AM

    Hi Lee,

    Thank you for reporting. I have now raised this to our developers so they can investigate this issue further. We will get back to you here as soon as this is resolve.

    Our apologies for any inconveniences caused.

    Regards!

  • Profile Image
    EltonCris
    Answered on May 30, 2014 at 03:02 AM

    The problem related to Google Spreadsheet not syncing is now fixed. Kindly check on your end.

    If the issue persists, it may require re-integration. Please re-integrate your form to Google Spreadsheet, it should be working fine by now.

    Thank you for your patience!

  • Profile Image
    Acquirelearning
    Answered on July 10, 2014 at 09:09 PM

    I'm having this issue with spreadsheet not updating. any suggestion ?? I've done the reintegration twice??
  • Profile Image
    Jeanette
    Answered on July 11, 2014 at 12:38 AM

    We have moved your question to a new thread.