What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After submiting, not getting redirected to Paypal page

    Asked by hchealthexpo on May 30, 2014 at 05:20 PM

    I followed these instructions but when I click submit, it only thanks me for submitting. It doesn't take me to Paypal, so I can't collect the money.


    This is a re-post of a comment on PayPal Forms

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    Answered by Carina on May 30, 2014 at 07:10 PM

    I tested the form http://www.jotform.us/form/41494577012152 and when I clicked submit I was directed to the Paypal page:

    Is this the correct form? If not please share with us the form's url so we can run some tests.

    Please let us know if the problem persists.

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    Answered by hchealthexpo on May 31, 2014 at 08:51 AM

    Thanks for looking into it. I figured it out. I hadn't actually checked something to buy so it wasn't taking me there. Its good now. 

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    Answered by realfitness7 on June 18, 2015 at 01:10 PM

    I am having the same type of issue, when you click submit it just says please wait and never takes you anywhere. Can you help?

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    JotForm Support

    Answered by david on June 18, 2015 at 02:26 PM