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Email form not sending email to recipientAsked by mserebrin on May 30, 2014 at 05:50 PM
Although I receive the test email and also the notification, upon filling out the form on the website to test, the auto respond email is not being received???
Website URL: http://safehavencredit.com/Credit-Repair/credit-repair-seattle.html
I am having this same problem with other forms on this website. Thanks in advance for your response.
I made a test submission and received the auto-responder (the copy of the form sent to the person filling in the form):
Have you checked the Spam folder? As the auto-responder is sent from a noreply address maybe your email provider is blocking its delivery.
You may also try adding a custom sender email using Mandrill.
Can you please indicate an email address that is not receiving the auto-responder, so that we can check if it is in our bounce list, or if the mail is being sent?
The two email addresses I used were: email@example.com and
There should be no issues when using a Google Email Address. I have submitted a test data to your form. Please kindly check if you receive an email. Also, we suggest adding firstname.lastname@example.org to your safe sender list and/or contact list in Google.