My upgrade didn't work?

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    babyjonr
    Asked on August 14, 2011 at 01:10 AM

    I ugraded but still only have 10mb space. How long will it take to show?

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    allanftd
    Answered on August 14, 2011 at 03:50 AM

    Hi babyjonr,

    I have just checked our JotForm account in our member database and found that your account's status is already upgraded to a Premium account. You may need to clear your cache and reset your browser in order to resolve the problem if it still persists.

    Please let us know if we can be of further assistance. Thank you and enjoy using JotForm!

    JOTFORM SUPPORT

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    allanftd
    Answered on August 14, 2011 at 04:31 AM

    Thanks for the update, Jonny. Please update us and let us know if you need further assistance.

    JOTFORM SUPPORT

     

    In response to:

    I upgraded again to achieve that. But I have 2 receipts of payment being
    received. Hopefully I can sort it out with tomorrow.

    - Jonny R.

    Sent from iPhone