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    I upgraded but my account still says Free Plan

    Asked by lprati on May 31, 2014 at 01:32 PM

    Hi i have payed for a upgrade  order nr INT140531-5922-77566
    but it is still in the free version.
    how much time must pass before it goes in the paid version?

    thank you



    email for answer




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    Answered by KadeJM on May 31, 2014 at 02:21 PM

    Usually it is instant, but I found you were not logged in correctly at the time of purchase so it did not associate the upgrade to your account. I've fixed this problem for you. You may need to re-log into your account if you do not see this updated change.