I upgraded but my account still says Free Plan

  • Profile Image
    lprati
    Asked on May 31, 2014 at 01:32 PM

    Hi i have payed for a upgrade  order nr INT140531-5922-77566
    but it is still in the free version.
    how much time must pass before it goes in the paid version?

    thank you

    account

    info@hotelapedoro.it

    email for answer

    leonardo.prati@gmail.com

     

    tnx 

  • Profile Image
    KadeJM
    Answered on May 31, 2014 at 02:21 PM

    Usually it is instant, but I found you were not logged in correctly at the time of purchase so it did not associate the upgrade to your account. I've fixed this problem for you. You may need to re-log into your account if you do not see this updated change.