What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Next button not working for some users

    Asked by Ironbark on August 15, 2011 at 01:58 AM

    Hi there,

    We have had a couple of participants report they are having trouble with the next button on the survey. We have tried it at our end and there does not seem to be a problem. I'm assuming it's a browser-related issue and have found some other people on this support forum with similar queries.

    Do you know of any reason why this might be occurring and how to resolve the issue?

    Many thanks,


    Page URL:

  • Profile Image

    Answered by allanftd on August 15, 2011 at 02:33 AM

    Hi Lex,

    Thank you for your message and we apologize for the inconvenience. Could you please try to use the following URL instead in your embed code?


    Please try, observe, and let us know how it goes. Thank you for using JotForm!


  • Profile Image

    Answered by Ironbark on August 15, 2011 at 03:07 AM

    Thanks - will send on to the people who had issues and let you know!


  • Profile Image

    Answered by allanftd on August 15, 2011 at 03:58 AM

    Thank you Lex. Please let us know if you have any other questions or concerns with your forms.