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    I cannot find the IPN Settings

    Asked by sailfilly on June 03, 2014 at 12:35 AM

    I cannot find the IPN notification under these instructions or in paypal's instructions. I get as far as "My Selling Tools" and there is NOTHING that says IPN. Very confused. Please assist. Thanks.



    This is a re-post of a comment on How to Enable IPN on your Paypal Account

    IPN Paypal IPN IPN Settings Paypal Payment
  • Profile Image
    JotForm Support

    Answered by Welvin on June 03, 2014 at 03:25 AM

    Hi,

    I have updated the guide with screenshots. Please kindly re-check and let us know if you still can't find the settings.

    Thanks

  • Profile Image

    Answered by sailfilly on June 03, 2014 at 11:31 AM
    Thank you for the images. I do not have that option in my paypal account.
    Is it only for business accounts only? My paypal account is considered a
    personal account.
    I created a form a little over a week ago that allowed me to add a paypal
    button with this paypal account. Should I be looking at other options? I
    can certainly have them pay and then direct them to a jotform for the
    important information.
    Again, thanks, it is easier with images and at least I know I'm not going
    crazy :)
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on June 03, 2014 at 01:34 PM

    Unfortunately, your Paypal account type should be the business one. You may consider upgrading your account. You can use the following link, make sure that you are logged into your account.

    https://www.paypal.com/us/cgi-bin/webscr?cmd=_run-signup-upgrade-link

    Upgrading from Personal to Business is Free with Paypal.

    Thanks

  • Profile Image

    Answered by CatherineKolkoski on July 17, 2014 at 11:07 PM

    You have to look at PayPal in the Old view. Your screen shots are not available in the new look/view that Paypal has (looks like a new website to me)

    It also says Instant payment notifications               Integrate PayPal payment notifications with my website. 

    Not actually IPN...

  • Profile Image
    JotForm Support

    Answered by jonathan on July 18, 2014 at 05:32 AM

    Hi Catherine,

    Can you please provide to us the URL of Paypal old view you have used? We will check it and probably make the necessary correction on the user guide if needed.

    Thanks.

  • Profile Image

    Answered by CatherineKolkoski on July 18, 2014 at 10:41 AM
    I can't send it as it populates after I log into my account. It was a
    setting in Paypal that I choose. I had to answer a lot of questions about
    what I could not find on the new view before Paypal rendered the old view
    to me.
    Still having probe's with the IPN. You HAVE to put one in. You can't NOT
    use one and generating one is confusing, I must say. I even called my
    hosting company and they're trying to get me to use Gravity Forms. I rather
    use JotForm but if I can't get Paypal to cooperate without an IPN I'll have
    to go with it.
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