Next button not working in Internet Explorer

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    taneli
    Asked on August 15, 2011 at 06:46 AM

    Does Internet Explorer have a known bug regarding the "Next" button not functioning?

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    NeilVicente
    Answered on August 15, 2011 at 08:03 AM

    Hi,

    Thank you for asking. I logged in to your account to find only one form which also has page breaks in it. After testing extensively under IE, I was able to replicate the "bug" that you described. This is actually not a problem with how the page break works under IE 8 but more of an issue with the free text field in your form's first page.

    I am assuming you copied the text that starts with "Sayın Katılımcı," from a word processor or another webpage. The problem with copying and pasting directly is that sometimes, the codes get messy and affect other elements in the form, in your case, the next button.

    To solve this problem, simple edit your free text field by clicking the Edit HTML button

    Then, click the small button that looks like a broom to clean up the messy code in your free text field

    Click Complete then save your form. That's it! Your form should be good to go.

    Please don't hesitate to contact us again if you have other issues. Thank you for using JotForm!


    Neil