How to prevent people from submitting the form multiple times with the same information?

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    Asked on June 03, 2014 at 01:19 PM

    How can i make sure people do not register 2 times with the same information

    Thank you

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    Answered on June 03, 2014 at 02:35 PM


    Preventing one single user to submit multiple times is possible by setting up a form limitation:

    For this purpose you may set a Unique Submission Limit and/or a Unique Question limit.

    - With Unique Submission limit if you use/select Loose Check, it will use Cookies  and if you select Strict Check it will use IP Address to prevent multiple submissions.

    - And with Unique Question, it will not allow previously entered values. For example if you choose the Email field as the Unique Question, a user will not be able to submit the form if he tries to use the same email address for a second time.

    You can read more about Form Limits on these guides: 

    - How to Set Unique Submission on a Form

    - How to set form limits based on a question

    Please inform us if you need further assistance with this query.