Not receiving submission notification email

  • artsjoco
    Asked on June 3, 2014 at 3:38 PM
  • Jim_Rank
    Replied on June 3, 2014 at 4:40 PM

    Hi Artsjoco,

    Accept my apologies for the inconvenience caused to you. I have checked your account and your email notifications setup too.I have got that you didn't setup noreply@jotform.com as your sender email.I believe that's making troubles for email notifications setup.

    Please see the picture below-

    Not receiving submission notification email Image 1 Screenshot 20

    So,kindly set Email sender email to noreply@jotform.com and check whether it works fine.

    You may check this link to know more details about email notifications setup-

    Please confirm us if the problem is solved.

    Thanks !