What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving Emails when a form is submitted. I thought I had done everything properly to receive updates.

    Asked by MWald on August 15, 2011 at 04:10 PM

    I am not receiving emails from when responses to my form are submitted.  The URL is: http://www.jotform.com/?formID=2205924238

     

    MY Email address is Mwald@gameovernyc.com

     

    Thank you for your assistance.

     

    Page URL:
    http://www.jotform.com/?formID=2205924238

  • Profile Image

    Answered by lynnclark on August 15, 2011 at 06:08 PM

    I'm not either. Any response yet?

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    JotForm Support

    Answered by NeilVicente on August 15, 2011 at 06:48 PM

    @MWalds,

    Your form is configured to send notifications to r*****y@yahoo.com. Our mail server logs show that notification mails are sent successfully to this address. Please check your spam/bulk/junk mail folders for the missing e-mails.

    @lynnclark

    Please open a new thread for your issue to avoid confusion in this thread. Thanks!


    Neil