What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I set an email alert to send to a different email address and NOT the default email address?

    Asked by scottumbel on June 04, 2014 at 04:31 PM

    How do I set it up so that a different email address receives email alerts and NOT the default email address?

    email alerts different different email email alerts setup
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    JotForm Support Manager

    Answered by Jeanette on June 04, 2014 at 08:14 PM

    Just do the following:

    1.Go to My Forms section.

    2. Select the form and click on "Edit Form"

    3. Click on "Setup and Embed" tab on the form builder toolbar. Click "Email Alerts" button

    4. Select and Click your "Notification"

    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)
    6. An envelope will appear. You can view and change the email address in the field highlighted below:
    7. Click "Finish" and Save your form.
    To test the form DO NOT use the Test button,  instead, fill it out and submit it.
    Cheers!