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    Is there anyway to have a warning pop-up in that field immediately after a file over the limit is uploaded?

    Asked by saracaylorSMA on June 05, 2014 at 02:12 PM

    If users upload a file that is too large, there is no warning that pops-up immediately for that field. Instead the user is able to continue to fill out the rest of the form and press submit and that is when a full screen error pops-up and tells the user to go back and wipes the fields clean causing the user to have to fill out the entire form again. Is there anyway to have a warning pop-up in that field immediately after a file over the limit is uploaded, similar to when an error pops-up when you try to skip a required field? I would much prefer this over a big, ugly error after having completed the whole form.

     

     

     

     

    Screenshot
    required field fill and
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    JotForm Support

    Answered by Welvin on June 05, 2014 at 03:17 PM

    Hi,

    That is actually the behaviour of the multi file upload field. Here's what it should display:

     

    But that doesn't appear since you are using/running IE and the compatibility view is turn off. Please turn that on by clicking the compatibility view button:

    When you click on it, it should become blue.

     

    Thanks