- saracaylorSMAAsked on June 05, 2014 at 02:12 PM
If users upload a file that is too large, there is no warning that pops-up immediately for that field. Instead the user is able to continue to fill out the rest of the form and press submit and that is when a full screen error pops-up and tells the user to go back and wipes the fields clean causing the user to have to fill out the entire form again. Is there anyway to have a warning pop-up in that field immediately after a file over the limit is uploaded, similar to when an error pops-up when you try to skip a required field? I would much prefer this over a big, ugly error after having completed the whole form.
- JotForm SupportWelvinAnswered on June 05, 2014 at 03:17 PM
That is actually the behaviour of the multi file upload field. Here's what it should display:
But that doesn't appear since you are using/running IE and the compatibility view is turn off. Please turn that on by clicking the compatibility view button:
When you click on it, it should become blue.