Design Form is not similar on Email Alert and Printing

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    Asked on August 16, 2011 at 02:11 PM

    When I tried to test "SUBMIT" and check my email it's seems that the data is not as the same the form that I had made, including the ID Number that was hidden which is at the bottom of the page. I want the ID Photo and the Badge No. that I have created to be on the same place where I had design for PRINTING purposes.

    Is it possible that the Form that I have design is the same format that I will receive on my email, because the form that they will Fill-up Online or Printed membership are standard. If the Form that I have design will be the same as what on the Email, then I can just PRINT it as the same as my Printed Form that I have that they are also Filling-up.

    Looking forward to your reply

    Best regards


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    Answered on August 17, 2011 at 01:50 AM

    Hi Rene,

    There are two possible ways to solve your issue. First is to manually edit your email notification content. Navigate to your form, select Email Alerts under Setup & Embed tab, and click Notification. A window will present you the current content where you can alter manually.

    The second way is to create a new Notification Email. This saves time than manually editing it.

    From your form builder, select Email Alerts under Setup & Embed tab, and click Add New Email.

    Select Notification.

    Enter the necessary information.

    And you're done.

    Perhaps you would want the style to be exactly the same as the appearance of your form, you can do that too. Just inform us and I'll try to give you the instructions.

    Hope this helps. Thank you for using JotForm.


    Albert  JotForm Support