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    Trigger Zapier for Edited Submissions

    Asked by dress250 on June 07, 2014 at 08:57 AM

     i have use a zapier connect to jotform,

     

    i have 2 step of zapier do..

     

    1.when customer submission in jotform, it will trigger to zapier and then, zapier connect to SMS Gateway... customer will got a message "Jotform got your submission"

     

    this stage are work fine,,,

     

    and step 2 ...  i need  when i update a Tracking Number (like DHL Fedex..) in submission form,

    i need a jotform trigger to zapier connect SMS gateway  customer will got a message "Your Tracking Number is ......"

     

    but i have a problem, zapier will check only "New submission"  it not check a Updated submission

     

    How to solve this ?

     

    Thanks for all Staff

    Page URL:
    http://www.jotform.com/submissions/41353243412948

    zapier trigger SMS twillio SMS twillio edited submissions SMS
  • Profile Image
    JotForm Support

    Answered by Welvin on June 07, 2014 at 09:29 AM

    Hi,

    Unfortunately, our Integration via Zapier currently works with "New Submission" only and I'm afraid that we don't have an option to trigger alerts for edited submissions.

    Let me submit this to our developers. For now, you may consider emailing each users for the Tracking Number.

    Thanks

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    JotForm Support

    Answered by Welvin on June 07, 2014 at 09:30 AM

    By the way, are you using Twillio? Let us know!

    Thanks

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    Answered by dress250 on June 07, 2014 at 09:38 AM

    yes we use Twillio

     

    have option ?

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    Answered by dress250 on June 07, 2014 at 10:00 AM

    i have try  itduzzit.com

     

    it same .. only New submission ...

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    JotForm Support

    Answered by Welvin on June 07, 2014 at 10:11 AM

    Yes, they have the same triggers - only for new submissions. I looked into Twillio and you could find logs: https://www.twilio.com/user/account/log/messages. Maybe, you could manually send the messages there. Well, I don't see an automatic option.

    A request ticket is already created. If changes are made, you will be notified via this thread.

    Thanks

  • Profile Image

    Answered by dress250 on June 07, 2014 at 10:21 AM

    it have any option like.

     

    in jotform have widget to copy data (TRACKING)   to New form (New submission)  then trigger to zapier ?

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    Answered by dress250 on June 07, 2014 at 10:41 AM
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    JotForm Founder

    Answered by aytekin on June 07, 2014 at 02:29 PM

    Yes, when users edit their data and re-submit the form, the redirect condition will actually be met. So, they will be redirected to the URL you have specified there. 

    About your question regarding connecting with Zapier when a user edits a form, we have opened a bug ticket about it. And, we will let you know when we work on it. 

  • Profile Image

    Answered by dress250 on June 11, 2014 at 04:20 PM

    Hey, for all user got my same problem

     i got solution to trigger a update submission,

     

    you can use a jotform intrgrate with Google Docs, (it have column update function)  to triiger to zapier

     

    when you update a jotform ---->  google docs  ---> zapier  ---> twillio 

     

    for FYI