- dress250Asked on June 07, 2014 at 08:57 AM
i have use a zapier connect to jotform,
i have 2 step of zapier do..
1.when customer submission in jotform, it will trigger to zapier and then, zapier connect to SMS Gateway... customer will got a message "Jotform got your submission"
this stage are work fine,,,
and step 2 ... i need when i update a Tracking Number (like DHL Fedex..) in submission form,
i need a jotform trigger to zapier connect SMS gateway customer will got a message "Your Tracking Number is ......"
but i have a problem, zapier will check only "New submission" it not check a Updated submission
How to solve this ?
Thanks for all Staff
- JotForm SupportWelvinAnswered on June 07, 2014 at 09:29 AM
Unfortunately, our Integration via Zapier currently works with "New Submission" only and I'm afraid that we don't have an option to trigger alerts for edited submissions.
Let me submit this to our developers. For now, you may consider emailing each users for the Tracking Number.
- JotForm SupportWelvinAnswered on June 07, 2014 at 09:30 AM
By the way, are you using Twillio? Let us know!
- dress250Answered on June 07, 2014 at 09:38 AM
yes we use Twillio
have option ?
- dress250Answered on June 07, 2014 at 10:00 AM
i have try itduzzit.com
it same .. only New submission ...
- JotForm SupportWelvinAnswered on June 07, 2014 at 10:11 AM
Yes, they have the same triggers - only for new submissions. I looked into Twillio and you could find logs: https://www.twilio.com/user/account/log/messages. Maybe, you could manually send the messages there. Well, I don't see an automatic option.
A request ticket is already created. If changes are made, you will be notified via this thread.
- dress250Answered on June 07, 2014 at 10:21 AM
it have any option like.
in jotform have widget to copy data (TRACKING) to New form (New submission) then trigger to zapier ?
- dress250Answered on June 07, 2014 at 10:41 AM
or can i use this option to trigger ?
- JotForm FounderaytekinAnswered on June 07, 2014 at 02:29 PM
Yes, when users edit their data and re-submit the form, the redirect condition will actually be met. So, they will be redirected to the URL you have specified there.
About your question regarding connecting with Zapier when a user edits a form, we have opened a bug ticket about it. And, we will let you know when we work on it.
- dress250Answered on June 11, 2014 at 04:20 PM
Hey, for all user got my same problem
i got solution to trigger a update submission,
you can use a jotform intrgrate with Google Docs, (it have column update function) to triiger to zapier
when you update a jotform ----> google docs ---> zapier ---> twillio