What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Has JotForm determined if it will or will not sign a business associate agreement yet?

    Asked by bestcomposer  on June 08, 2014 at 12:52 AM

    It is clear that according to HIPAA, a covered entity that uses JotForm must complete a business associate agreement with JotForm.  In searching the forum, several others have asked about this but an answered has yet to be provided.  Many of the requests which were posted in 2013 have answered by saying the question has been forwarded to higher ups.  It seems that JotForm in other posts has stated that it is HIPAA compliant in that data is kept encrypted and secure, which a BAA is really only a document agreeing to continue to keep data safe and secure.  It seems like many covered entities are interested in JotForm but need a completed BAA.  Will JotForm sign a BAA, and if not please let us know so that we may pursue another service that will.

    JotForm forwarded hipaa compliant document
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    JotForm Support

    Answered by NeilVicente on June 08, 2014 at 05:54 AM

    Since I do not have the authority to answer this question,  I have forwarded your query to our founder.

    You will be responded to as soon as the concerned individual/s become available.

    Thank you for your patience on this matter.

    Best regards