Google Contacts Integration Not Working for me

  • Profile Image
    alixbryant
    Asked on June 08, 2014 at 10:35 AM

    Hello, 

    I cannot seem to get the Google Contacts Integration to work for me. It displays as being "connected" but when I test it, I don't see a new contact in Google. I have removed integration and created a new one several times, but it hasn't solved the problem. 

     

  • Profile Image
    NeilVicente
    Answered on June 08, 2014 at 03:33 PM

    I have tested this on my end, and it works every time.

    Have you checked google.com/contacts for the new form contacts? Are you sure you're logged in to the correct Google account?

  • Profile Image
    alixbryant
    Answered on June 09, 2014 at 03:49 PM

    i have double checked to be sure that I'm logged into the correct Google account. It's still not working for me. Any other suggestions for me to try? 

  • Profile Image
    Mike_T
    Answered on June 09, 2014 at 06:10 PM

    Can you try the following settings to see if that makes any difference? I have used a cloned version of your form, and it worked on my side.

    Also, please make sure that your test submission email is not already listed in Google Contacts.

    Thank you.