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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Google Contacts Integration Not Working for me

    Asked by alixbryant on June 08, 2014 at 10:35 AM


    I cannot seem to get the Google Contacts Integration to work for me. It displays as being "connected" but when I test it, I don't see a new contact in Google. I have removed integration and created a new one several times, but it hasn't solved the problem. 


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    JotForm Support

    Answered by NeilVicente on June 08, 2014 at 03:33 PM

    I have tested this on my end, and it works every time.

    Have you checked google.com/contacts for the new form contacts? Are you sure you're logged in to the correct Google account?

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    Answered by alixbryant on June 09, 2014 at 03:49 PM

    i have double checked to be sure that I'm logged into the correct Google account. It's still not working for me. Any other suggestions for me to try? 

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    JotForm Support

    Answered by Mike_T on June 09, 2014 at 06:10 PM

    Can you try the following settings to see if that makes any difference? I have used a cloned version of your form, and it worked on my side.

    Also, please make sure that your test submission email is not already listed in Google Contacts.

    Thank you.