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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Contacts Integration Not Working for me

    Asked by alixbryant on June 08, 2014 at 10:35 AM

    Hello, 

    I cannot seem to get the Google Contacts Integration to work for me. It displays as being "connected" but when I test it, I don't see a new contact in Google. I have removed integration and created a new one several times, but it hasn't solved the problem. 

     

    Page URL:
    http://ushistoryabroad.weebly.com/registration.html

    Screenshot
    google contacts contacts
  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 08, 2014 at 03:33 PM

    I have tested this on my end, and it works every time.

    Have you checked google.com/contacts for the new form contacts? Are you sure you're logged in to the correct Google account?

  • Profile Image

    Answered by alixbryant on June 09, 2014 at 03:49 PM

    i have double checked to be sure that I'm logged into the correct Google account. It's still not working for me. Any other suggestions for me to try? 

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    JotForm Support

    Answered by Mike_T on June 09, 2014 at 06:10 PM

    Can you try the following settings to see if that makes any difference? I have used a cloned version of your form, and it worked on my side.

    Also, please make sure that your test submission email is not already listed in Google Contacts.

    Thank you.