What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Print Form and Total Dollar Amount Not Working in Safari or Firefox or Chrome

    Asked by Amy on August 16, 2011 at 05:41 PM

    Hello,

    I have embedded my form using the iFrame code as suggested, but only in IE does the Print button or Total Dollar Amounts work from my drop down list items. In Safari and Firefox and Chrome neither of these are working.

    What can I do to fix this?

    Thank you!

     

     

    Page URL:
    http://www.slaalosangeles.org/howtoorder.html

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 17, 2011 at 06:03 AM

    Hi,

    The idea is to use iFrame codes as opposed to Embed <> codes. Upon inspecting your site, I still can see that you're using the short Embed <> codes.

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame



    4.  Copy the codes provided in the succeeding screen

    The JavaScript in the form's Embed <> codes conflicts with the other scripts in your site, causing the different functions of your form to not work.

    Please follow these steps then let us know if it helps or not. Thanks!


    Neil

  • Profile Image

    Answered by Amy on August 17, 2011 at 02:07 PM

    Awesome, thank you! It works now.

    Silly me, I thought I had iframe when I was actually embedding. Sorry about that and thank you again for your prompt response.