What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a limit on file size for images that are uploaded using one of your forms as our customers have been having difficulties. Many thanks.

    Asked by Irena Bosworth on August 17, 2011 at 05:28 AM

    We have removed the option from the form which is at http://www.stylish-designs.co.uk/personalize.html as it was causing problems.

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    JotForm Support

    Answered by NeilVicente on August 17, 2011 at 07:52 AM

    Hi Irena,

    Thanks for asking. A file upload field is limited to 10,240KB by default. In order to change this, click on your file upload field, then click the Max File Size button in the toolbar.

    You may set the value to anything below 1GB or approximately 1,000,000KB. Note that you do not need to use a comma for the value you enter.

    Contact us again if you're experiencing other problems. Thanks!


    Neil