What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to create a custom URL without having your JotForm username?

    Asked by jennking on June 10, 2014 at 03:22 PM

    Is there a way to create a custom URL without having your jotform username shown as well?



    This is a re-post of a comment on How to Create a Custom URL of a Form?

  • Profile Image
    JotForm Support

    Answered by EltonCris on June 10, 2014 at 04:23 PM

    Hi Jenn,

    That's not possible with Custom URL. You may try this alternative method instead using your own domain.

    http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    Regards!

  • Profile Image

    Answered by rdkneis007 on May 18, 2017 at 12:51 PM

    Ok I fixed that.  Now I cannot read my customers submissions or any of my forms submitted

    2017-05-18 11:39:21
    Company Name:
    qmBWniOxLroWhTRibPHGT/fIxn4W3eGhlby7GY4ZrGGkFgFA6mN4GhS2DdSAt1A0rApO7KZUMC4fq91P4/Kn0okNoPeZ+aHDV7qIn4X1GsPh4XW8U0uEa1waZGGcO8bhovf8YrJDeGN6v7hd4HYqJC+2CQsTw9Rx9XkFRpAeCB7svnRQ5y4aGIH+O9sMjkDNDu5zG7fgFldnmeYoC2VYHluFbs+OBopn1qnvcAkvWy5CKMLeGBTj2TBc0+0NLez9aPLwcm0mj5lFFARY9CVPKN01gGZut1hQPqyC2T8SbPlhBdtDCfXEraw6/dIzPBaXAgePktcES7HtjMLA/YLYlQ==
    Main No. :
    (hJXd4dbVc3iGqNC7RvVTOUJpuSjnuyDi3uUvcwj0E4Oy2fB6q/M/xGoI27aN2GV83+IX6rFoZwhCxoD4Dmoz+U9zhEXC/tyu/lQixGbxRTLb5y6qD25AnRKOlKfjrV9/X6GU5XjCx0WOuWC7feH0jmHZyPEx7Pw9H/7t4oxKjcOqJr346Azj9gmoyvDWYF+P5qiB8fsKpxPIp7eQPE1i2G9S1UL0eir9P0e7EhU8FV0HZbgtmQ/Bs+bvsNcMTMQsqGWEcuvhfDkR1pRnCmI6sBGFFqmZE25Nnd2tZCircOc1gkxrFoVtw6ZdB49KlJyyLVoxqsNHaqh31bTlZw9ilw==) C/jLvrnODbNI+tPTPf2FJChVdsmbjr24qB9HZ/8x/2gu7K2c2+zPF8G8+8sPWzjA9tkO97vFxAXdxahPQHVGW5w0XS48v8atHZmhg3hqjUtkxGnnePLssLDerR8fwvKDvQ+wI0vJSYtPyQH3FJ7g1HbMw6Ev9lBTBuYTr85TpHHj/ARenZD4B4+6lr7gQYptyuBHFbT/J0eIAGnZXumI6qtejrkenX63PNRoVdemoBIT5mpp3AiCkYvoLtTJCAYzIcjwXFvRp/x+xqVstq3SNCRqytU5yQF1MPUQ5xb4H1nYaj4RuC2X4RObqFH3Plkt10Zmo0iAfQDdLjIej52rVg==
    Fax No. :
    (2Ju54R1rQPqj1N0wYNTb/Cir89BanD5rfGYH7EbaLpIl0sgwJb9nV0iTQpE/HPLbKzCvsyHCWqB0L0T+TxYDq9wYi/df+XSPKb//pl/ckpWXMqpn8bv57fgkLFwii+VSiiRm8nmqnPTEEValWaB3yXi5hx5XN3TlKDUncCT5XkrhpN7id5GQhbHjPbqFysXPCWcqmsVc+jAnRAUmZfvxFbHXXFC4UCCbN86e7V5nVWhE+K+SUOiGwcx+dD3FfvcVSvtilVQu2cZhZLfLNqt79CSnTg2yTN/o1LOKvEuLQB0ity6ZE2pZ6xmMoOZUSPzryNDIwuOGmzOSy9ZNdCgA3w==) JgQEiQFuE9IkkqsqDZj6wSfZxuz9C/e1Sel+hdRTkW8MIY7gnowWmlsbrNLSQmiSiPmGDatHX3NDEv4MXKaR7VqG8G3ZDKNjWRB8DM4cX9sjtnW5vK+sLK6NBnPZVVt3198G5UKg/ccUMYqW2ep/oWSBtB9XE7Dc24GEst0xqsmiNsGcJJpIWB3h7o/Za1g7CTdf61NGyYyPmCST89K5TWVQaLmzM3sxWddTBNVThDcj8N8wJD1og4Q4caS7OneYsJJGpoVRQKa5fDGPOmQhzycNXs8tbxXPemqLu3hN+2V6Zbw7sscBTi2fjY6QduNgdaTe4etC9uqbTv3r/46QVA==
    Company Start Date:
    XIjsGKsnKJjRTf9iAbAyj9rDGEXluJ7auIiReIqPf1TIxvOuCW+m3sEV2TOOezgSdZ7Yk6dCAakd7W/MDnx9fd3CgktlG31D841rnIWBuuksn2wN8nDqNZNCRvkXDs3aDyI4oW4bDxhWfGoT9uyTNDfIYALhNdjWHPUznDdzMKmbZyy36lwpMkjQlEcMVwmarxeU9SRrZ+Gt2wf8LXMsFqCh6TjDNEsR5qDpAhGsDRg7s5c0SFF4mzXc+7bVJQMtbtIdGJVyPLfYrdMCNCuBbNHbdBL5Kwq87DF1RZUQzWZdgd3gw4n34uPYUTkLuKN1WA65x/Y8i42S2lWQYkdMzw== yPfD78hxgX++hvEDUpxLkHHUblzWIgTxEKBx8U5/uBf5QDeCLbr+qIqJCA3Rg06orIkzD12tBpNqBFc7d+DHLKpY7zV3CIhKsTicGNt7pfWitqHlwMQ1+dpdAvyk1ROEjSwF+J6DCqqSvzcmXun+AThvArf4D/ouO0yymnR9YSK3KaX0GwIQAPWtVTUh9+7l7I0ET9XvqxcI0R8rcJaNSMi85xPWIbK5beei3ST/1fN6phbyYikg8rT+fiRKAsa3SzwHR/Rl1bpyKKVK/tCqZvaKCXYDRppwfj+CouNI+pElZuODjIbPYZ5WtgOHjMxRVVCRDrpFC2yRCUyxAN9Wxw== DZjpcbRLxhesDAOJr7/h84IdJYjxnYXTh/cEn3i+mws1W8mDYQ7iZqa2oxuF3cl3BWH4RnECBNa4RFkUB+Q75A2K3l1N6bCDGLRSUE9+v5gpfyBmGIsKs21wgqygHoBhT8GYU/1FYZUDCZhlyBkyUv3IMaQZy/k0UxNBtQAS1K26uFv2hEOz2u1j6NgnAzNyar2tJtwm0DImVhtj0lggUNVmh9QoET1uCu3D8EkVG+9TueKHZ4uMznZ79QJdrXEa+yTl9x9u2HrSzJbtTq7p/ji5t4Z1YhlNIz4Dvygd+8CfI81z50V5F+Q4gmMLN4j38f+zingCX21gSRTJS9/2NA==
    Main Contact
    YRvrIcchxn3HochxoqSUtk8qDDdzkJa515o7sWSQdZD+7oBodj4CEvfodq+pISwdH3CGqade58RvA/quNj23KOWiYzDsG31JEAiVHwkhZKHyDsSJNjkhXLcTSw1S9MDXk+gxd6Xv9fzvDwhCOXJ+HVozZt57wDCBrJ//12SZpJdZVNkraODzLUg1SLrpT8wRXH2qwOEpEq8kQTFuuii/MvTBSi1bzJIEMJxc20gvqP5ei2Ou3zpCjBeqs331gIuezvEE9LqOoEYyitdBRdEFe7w0TcCn2np9JCJfKDwFKI9NtV0ZzIH2x5tSXG5vVldAof7gIFgJ6mXPHxqhKO7k2g== gnCPMKJMs636oTmXaXlwGnSmQG0h/T6vGbDZ99VScvP68xX+ECa11CJ+2SJxDmF21aV9ZOh2WgJ4OL921/4r9oeNublggEqsQjRSBURdDiYDQ2jr/BjeyOdlX7mj0zX/wTVE3pkl1Mi1odHkAYSm/QD65pdDflU4GxFE+GExl8CSXcYp4Ut920byMmOd2ic3RjNTcGICnjDO3dev92WYIw4uSWCAcEqb/IWU8punVV8z/IBIOdFbRN5xakPD4GHDfhi9I7Wsvb+YLDPQCVdtbEjAzdUpj8p7Of3/amf3a3jpTIQ1DzD5hMtF6eKQTtIlYSezTbaoVJvT72sqTMn0Zg==
    E-mail :
    gnUAZ35cv4LgzTj/0gW4JA2m+uvXEBqgqbMYCCk8B7SHfdmCpnv2950/qeH2tdKm7x5JGJCO5pLzQN5g0XCQyGe4rN9F0Ogb3Vfv0aJEdHoTpKkHEOUC+Ai0b9O2G1XZmHjHx+fjmrVXBUHDP8iWOXZpF5dmIMJ69qMI2Tkl0aqbn0JGbYhdXLv9WYWXdWnyZQDIm+FDSDXaVUejMgGNkjPKN4lKVlRhjCTb85zpXYLIl9piDq6liFDMvcCP5wrD0+l/Xrr8Z+8YFPxYqArEs0YdzHvj40k5GyVzr7RrfRZE2DVzgHUYNsLjSRZhaFCMO7in/mJWhuMvd/DydBtR0g==
    Phone Number
    (xl9F4oH1vHPfo2tXn4hivtW24mZeMCwSYvYPLlI7yK/F8NVKoZnMJmDUm2TcZqnvgOXKenD0M+AHEZJJRkCxHnjwgFEWt1zHtiT803dOxguUARZEeoMOJ47QOB1c3tE4zqIapN1D5dW27aDf/gbOsxVptStfjuJ6NVO/6ZF6E+faBsPQwKzUoi7mYdS2iNTRF/95o2+1gIpYsviNvpCvGLVPrBwHanpGZmEhgJDA78oBv17/9U1+IPy5/f/Tm7p/92Yh0eHWcyQ/LVwGHO3OiwnWeO2w6fis9sjxTPGTqEBSURIKO5mesJPH5kT/w152Iwso+EIjZg3xJRzYRkEUsA==) SpzV2Aup4m936BL1V2ieoDSnQGh7NzVDTYsjtj6jJHaXQF3eBiuUzXJvY4MZ7kdzzq0U3ugnGAV82X3ks3GkVz10ZufHKss0NojASJa8QxDtxQOQn1sX/5aP8OuHdWELfjC2WNRym06uxPJQJXGEimkCZlYRT89u2FLULBctGXF0BGQJF/28Q//0iBrmy+tHZruqknejsZ5hUox2+O+bzvLnuBJUEzqSbBkTfeiyQqlsi0sW5YtnEub3pwCBAavlvq8hjQ6R4dfxdPDl5xxpLIAGU9EjWK0Qi3ivNNDrLuDATxFWnhaQsvIlCXKxehZGvuurNrLnUeNU+CPjG7W1Iw==
    MC Number :
    XruqmH3mkwbX7IMEOmvuQhx1Ruy8zvzp55LOnODzzEL85Wy5uQRz5Xro5RL2DBQGcEKmpRpnHj0uYmqgUIRT1HKypriUhgc0g9gFvV8SF5Slt+3cix0mMsz4XECvKI0c323lOnw0DChQmmhy8O0eGcL6IuHauGKtStmje214YDdznT3lS/ZZWY6fh71V8OuxYcmAtTEO/zl+PFInvXGldSfXrvNBmppts8i5zD7Y2SD6TNKmGpkPZRINzgldsKtOoXvRPOVdgHo1Uko3xED0iU0wXd2+4z06kvf0a7ad2qw/oiJqvsbXNi7piVN2Bz/NhfkCanrMxEj6LLylUMw3rQ==
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 18, 2017 at 02:01 PM

    I can see you have opened your own thread about it: https://www.jotform.com/answers/1148358 

    We will assist you on that thread as soon as possible.