Why is my form disabled?

  • Profile Image
    benjamin Z
    Asked on June 10, 2014 at 03:53 PM

    I made a form for my website. The form is to sign up for our owncloud cloud storage. When ever someone tries to submit the form it says its disabled. All the form does is ask for your username password and what you rate our website. How can i fix this?

  • Profile Image
    BryanPaulo
    Answered on June 10, 2014 at 04:47 PM

    Thank you for contacting us.

    You mentioned that your form collects username and password from your submitter. Please be reminded that such fields are not allowed and is a violation of JotForm's Term of Use. Your account is temporarily suspended for phishing. I have reactivated your account. Kindly remove the username and password fields on your form to avoid your form from being suspended again.