What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by benjamin Z on June 10, 2014 at 03:53 PM

    I made a form for my website. The form is to sign up for our owncloud cloud storage. When ever someone tries to submit the form it says its disabled. All the form does is ask for your username password and what you rate our website. How can i fix this?

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    Answered by BryanPaulo on June 10, 2014 at 04:47 PM

    Thank you for contacting us.

    You mentioned that your form collects username and password from your submitter. Please be reminded that such fields are not allowed and is a violation of JotForm's Term of Use. Your account is temporarily suspended for phishing. I have reactivated your account. Kindly remove the username and password fields on your form to avoid your form from being suspended again.