forms not available

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    Ken Pino 
    Asked on June 10, 2014 at 05:23 PM

    Our website (comeone built it for us and we do not have a backup or access to the forms) used two forms 

    https://secure.jotform.us/jsform/30384050053139 

     

    https://secure.jotform.us/jsform/30573271348151

     

    and your site says they are no longer available.  Can you tell us why the forms are no longer available and if there is a way to make them active again?

    Thanks,
    KJPino

  • Profile Image
    steve
    Answered on June 10, 2014 at 06:26 PM

    Hello,

    It looks like the form for the patient history is still working. I see it posted here on the site:

    http://mygyne.net/patienthistory.htm

    And here's the link to the form:

    http://www.jotform.us/form/30573271348151

    I'm still checking on the registration form and will update this ticket shortly.

  • Profile Image
    steve
    Answered on June 10, 2014 at 06:40 PM

    The registration form was disabled. To enable it, from our dashboard select the Preferences option, then toggle the status field to enabeld.

    I just enabled it and it appears on the registration page now, http://mygyne.net/registration.htm:

    Forms can be disabled if our phishing filter flags them, or if a user disables it. Let us know if you have any questions or need further assistance.