What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot find my form

    Asked by fmysa on June 10, 2014 at 06:16 PM

    I created a form that was embedded into a site. The form is still there, but now I cannot find it on my Jotform account. The las successful use of the form was 6/9/14 at 7:56 AM CDT. So far I have received 57 emails. 

     

    The emded code is: 

    <p><script type="text/javascript" src="//form.jotform.us/jsform/41495011634146"></script></p>

     

    When someone submits the form, they are not able to complete it. 

    Form over quota
    This form has passed it's allocated quota 
    and cannot be used at the moment. 

    Try contacting the owner of this form.
    Page URL:
    http://www.fmysa.com/aaybavolunteer

    find Emails JotForm jsform form over quota
  • Profile Image
    JotForm Support

    Answered by david on June 10, 2014 at 06:27 PM

    Hi,

    Currently our guest accounts are limited to 20 submissions per month and you have exceeded that limit.  If you register for a free account that limit will be raised to 100 and our paid accounts allow for 1000+ submissions per month.  

    http://www.jotform.com/pricing/

    Please let us know if there is anything else we can help you with.

    Thank you for using Jotform!

  • Profile Image

    Answered by fmysa on June 10, 2014 at 09:43 PM

    I just upgraded to Premium and I still do not see my form in my account. The form still shows up in my site, but I still get the same message:

     

    Form over quota
    This form has passed it's allocated quota 
    and cannot be used at the moment. 

    Try contacting the owner of this form.
  • Profile Image
    JotForm Support

    Answered by jonathan on June 10, 2014 at 10:32 PM

    Hi,

    I have now moved the form from your previous Guest account to your new PREMIUM account fmysa

    You can now see this form http://www.jotform.us/form/41495011634146 in your My Forms page.

    Kindly inform us if you need further assistance.

    Thanks!