What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is my account upgraded and reactivated?

    Asked by JParkins on June 11, 2014 at 01:02 PM

    Our account received an email stating: You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. I upgraded the account to the premium package and filled out all the information regarding contact and billing.

     

    I just want to make sure everything was good to go and that the account was up and currently running again with the new upgraded package.

     

    If you have any other questions, email us at thecrewyouth.com! 

    Page URL:
    http://www.jotform.com/upgrade?username=JParkins

    Reactivated my account upgraded and over limit
  • Profile Image
    JotForm Support

    Answered by david on June 11, 2014 at 03:05 PM

    Hi,

    I checked your account and you currently have premium status.  There should no longer be any disabled forms as you are well under all of your current limits.  If you are still have any problems please feel free to contact us and we will look into it as soon as possible.

    Thank you for the subscription and thank you for using Jotform!