What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are sorry for your inconvenience, but sadly, the problem cannot be replicated here on my end.
Can you please try to sign up for a free JotForm account with your email address? Afterwards, check your form to see if the problem persists. If it does, please do get back to us so we can carry on with troubleshooting your issue.
We'll be waiting for your response with regards to this matter.