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PayPal (in)complete submission issuesAsked by ForestSchoolWales on June 11, 2014 at 02:39 PM
I am having some issues with the complete submission of a form. we receive the notification of payment form Paypal but the form entry still stays uncomplete....
the form is here: https://secure.jotformeu.com/ForestSchoolWales/AGM2014
many thanks in advance
Thank you for contacting us.
If you received the payment, you can manually complete the submission in question from Incomplete Payments.
To avoid such issues in the future, please make sure that PayPal IPN is set to Enabled on your PayPal account:
Another guide with additional information:
Please feel free to contact us if you need any further assistance. We will be happy to help.