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Please try the widget again, the problem has been solved, I was able to test it:
The fields is not showing blank in the PDF submission nor in the email notification:
Let us know if it works on your end, we will be glad to assist you.
Thanks for replying! I'm still having the issue. I think to replicate you need to change from the default "Text Box" to any other field name (that's when the issue showed up for me).
Here is how the e-mail confirmation looks when I receive it (Map of my day is the narrative field, which was completed):
Our apologies for any inconveniences caused.
It took me a while to find the root cause of the problem.
It is not the custom field name that causes the problem, it is when there's a text field that's not filled. Example,
All fields are filled.
When one of the field is left blank or not filled.
I have now raised this to our developers a resolution. We will let you know here once this is resolve.
Ok,thanks I will watch closely for an update.
Bug has been fixed. Sorry for inconvenience.