What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change from SSL to regular submissions?

    Asked by Mare21 on August 17, 2011 at 12:12 PM

    I currently ahve a free account.  I must have selected SSL submissions because I am limited to 10 per month.  I'd like to change this so that we can have up to 100 per month.

    How can I change this and keep my account active.  Currently I am at the SSL limit - or over.

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    JotForm Support

    Answered by NeilVicente on August 17, 2011 at 01:05 PM


    To get regular submissions, make sure that you use http instead of https in your form links. In your registration page, the form is linked as https.

    Also, when generating your form's embed codes, always make sure that the secure form checkbox is cleared

    I have reset your secure submissions but take note that I can do this just once. The next time it happens again, you need to either upgrade or wait for your limits to reset on the following month.

    Let us know if you need more help. Thanks!