- Mare21Asked on August 17, 2011 at 12:12 PM
I currently ahve a free account. I must have selected SSL submissions because I am limited to 10 per month. I'd like to change this so that we can have up to 100 per month.
How can I change this and keep my account active. Currently I am at the SSL limit - or over.
- JotForm SupportNeilVicenteAnswered on August 17, 2011 at 01:05 PM
To get regular submissions, make sure that you use http instead of https in your form links. In your registration page, the form is linked as https.
Also, when generating your form's embed codes, always make sure that the secure form checkbox is cleared
I have reset your secure submissions but take note that I can do this just once. The next time it happens again, you need to either upgrade or wait for your limits to reset on the following month.
Let us know if you need more help. Thanks!