When hitting the submit button, it just keeps saying "Please Wait"

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    abccockapoos
    Asked on June 12, 2014 at 06:51 PM

    I have two customers that are trying to submit a form and both are having the message "Please Wait" show for over 15 minutes. 

    One is using a Mac Book, and the other is using Internet Explorer 7.

     

    Can you please help so they can send in their forms?

     

    Thanks

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    EltonCris
    Answered on June 12, 2014 at 10:16 PM

    Hi,

    Have you tried embedding your form using iframe embed code? This might help.

    Unfortunately, I can't inspect the form on your page as it asks a password. If iframe doesn't help, let us know the webpage password so we can access the form.

    Thanks!

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    shearmanos
    Answered on June 13, 2014 at 12:57 AM

    I have just submitted a question for the same issue.  My customer is using a link sent directly to him by email.

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    KadeJM
    Answered on June 13, 2014 at 10:43 AM

    @shearmanos

    Thank you for informing us about this and we do understand that you are experiencing a similar issue. We will get to your thread shortly as well and we will respond to it there depending on the order we received it in.