21 submissions and overquota

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    fiona robertson 
    Asked on June 13, 2014 at 09:03 AM

    Hi there. I only have 21 responses on jotform yet I've been advised I'm at my quota. Can you advise why this is?

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    Answered on June 13, 2014 at 12:52 PM

    This is because you have built a form without being registered with JotForm. So a guest account was created instead and these only got 20 submissions as a limit

    Please register a free account and let us to know the username so we can move the form there.