What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm testing my new form just created and test emailing and it keeps on saying oops, limits reached.

    Asked by SMEIHawaii on June 14, 2014 at 03:57 AM

    I am testing out my thank you page and embedded an email to myself.  Now its saying oops limit reached but I thought I had 100 free submission.  Please assist.

    new form and email
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    JotForm Support

    Answered by ashwin_d on June 14, 2014 at 06:42 AM

    Hello SMEIHawaii,

    Did you get this message upon trying to forward / reply submissions in email? Please check the screenshot below:

    Yes, there are limits set for forwarding the submissions. For free account the limit is 2 forwards per hour.

    These limits are higher for paid users and if you need higher limits you should upgrade your account.

    Thank you!