how to check if my order form is linked in my facebook page

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    Cecille Parpan 
    Asked on June 16, 2014 at 06:53 AM

    Hi.. good day... 

    I have downloaded the jotform in my facebook page but I am not sure if it is linked and how could I check if the buyer had submitted the order form.. I did try to submit the form but it can't be seen in my page even in my email address. where can i see the form to check. Please help me in my querie. Thanks a lot..

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    Answered on June 16, 2014 at 10:57 AM

    Hello Cecille,

    I did try to check your Facebook page but it is showing "404 Not Found" error. Please check the screenshot below:

    I did check your form in your account and did not find any issue with that. It seems the form was not embedded correctly. Have you checked our guide already on how to add your form to facebook page? Please check the following guide :

    Do try to embed your form again and get back to us if the issue persists.

    Thank you!