What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Did not receive completed form

    Asked by ladkong on June 16, 2014 at 10:53 AM

    Customer completed form which I did not receive. How can i retrieve this information?

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    Answered by bob on June 16, 2014 at 01:18 PM

    Did you mean that you are not receiving submissions data after submit a form? If so, could you please provide us the form URL in order to look into the matter closely.

    Please get back to us with updates about your query.

    Thank You