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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Asked by CarolSouzaPhotography on June 16, 2014 at 11:48 PM

    the form is on my website but once I fill it out the message doesnt go to my email adress... no idea what is going on, help please?


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    JotForm Support

    Answered by ashwin_d on June 17, 2014 at 03:12 AM

    Hello CarolSouzaPhotography,

    Upon checking your form's notification email alert, I found that you have not set any "Recipient Email" alert yet. Please check the screenshot below:

    Please input the email address where you want to submission email to be sent. The following guide should help you:  https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Please ensure that you also select "Sender Name" as well.

    Thank you!