What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form forgetting conditions

    Asked by audabee on June 18, 2014 at 02:19 AM


    I'm entering conditions on the form and saving... but the form then mixes up or forgets (or in some cases adds extra) conditions.

    Not sure what the issue is. Should I start from the beginning again (this form is recycled from last year)?

    It should be reasonably easy:

    Add one child, do you want to add another? But values keep getting confused between the "Children".

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on June 18, 2014 at 03:41 AM


    I would advise to group every additional child per instructions on this guide: https://www.jotform.com/help/196-How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry

    OR, why not use our Configurable List Widget: http://widgets.jotform.com/widget/configurable_list

    Example Form: http://www.jotformpro.com/form/41681387435966

    Let us know if you want to use the conditional logic method and I'll do my best to help!


  • Profile Image

    Answered by audabee on June 18, 2014 at 04:15 AM

    Goodness Welvin! I'm loving that configurable list widget! I might give that a try.


  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 18, 2014 at 08:00 AM

    Hello audabee,

    On behalf of my colleague, you are welcome.

    Do try the Configurable list widget and get back to us if you have any questions.

    Thank you!