What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I Change the Username

    Asked by austenfeld on June 18, 2014 at 09:59 PM

    would like to change user name to organization name

    or can I transfer forms to a new account

    name User Name transfer forms
  • Profile Image

    Answered by Cesar on June 18, 2014 at 11:25 PM

    Unfortunately the system would not allow us to change the name of this account unless it is set back to free and you perform re-upgrade once the changes are done. On the other hand, if you create a new account, we can move your forms to that account. 

    Do let us know if you need further assistance. Thank you.