JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately the system would not allow us to change the name of this account unless it is set back to free and you perform re-upgrade once the changes are done. On the other hand, if you create a new account, we can move your forms to that account.
Do let us know if you need further assistance. Thank you.