What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there a way to show a JotForm form only once to a user?

    Asked by alexdochian on June 19, 2014 at 12:01 PM


    My goal is to add jotform so it collects emails and names from the first time visitors on my website:

    www.angrozenda.ro (i want it to show pop-up, 1 time -per user-cookie) I am using prestashop.

    So I have managed to add the form to my test webpage:

    Had to delete a module -home slider- so it would work without conflicts,

    -needed to edit the home-text-editor so i can include html and other languages in the editor

    -removed hook from this module so it would show only on the home-page (else it was showing on every page)

    But the problem is that it would not remember the cookie, it shows on my home page every time, to every user.

    Need support asap - trying to fix this for 2 days already

    This is a re-post of a comment on How to add a form to your PrestaShop website

  • Profile Image
    JotForm Support

    Answered by david on June 19, 2014 at 02:15 PM


    There is no way to restrict a user from viewing your form based on cookies or IP adress without using some custome code in your website.  Here are a few ways of doing so:


    You can however restrict the submissions based on these criteria.  Here is a guide on how to do so:


    Please let us know if there is anything else we can help you with and we will be happy to do so.

    Thank you for using Jotform!