What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Submission is very slow

    Asked by handiemail on June 19, 2014 at 01:18 PM

    We've been getting complaints about how slow our form is to submit. I'm wondering if there's anything I can do to speed up the submission?



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    JotForm Support

    Answered by david on June 19, 2014 at 02:49 PM


    We were having some lag issues this morning on all ends.  All submissions and forum posts were going through, but were taking a few seconds, even for us.  If your users are still experiencing this issue, please let us know and we will be happy to look into it further.

    Thank you for using Jotform!