When using "Conditions," entire form blanks out.

  • CoachClawson
    Answered on June 19, 2014 02:18 PM


    I'm creating a form and want to use Conditions to simplify the form for some users. The first few questions apply to all users, the last section only applies to a segment of users. I.E. I need name, phone number, etc. for all players, but only need parent's information for the youth.

    I went to Conditions and tried to hide certain fields when Adult League was selected. However, this makes the entire form disappear once the selection is made. I tried a couple of different variations with no success.

    Can you help me get this form to work like I want?

    Thank you!


  • BryanPaulo
    Answered on June 19, 2014 03:27 PM

    Thank you for contacting us.

    I opened your form and tried to select adult from What League are registering for? question but I failed to get what you are getting on your end. Some of the fields hid. See my screenshot below:

    When using Conditions, entire form blanks out Screenshot 20

    Can you try to clear your browser's cache?

    Let us know if you still need our assistance.