What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked the eleniserocha account and it's a Premium account. It has 1636 submissions out of 1000 monthly submissions included. This is why the form and the account are disabled. The submission counter will get reset to 0 in the beginning of the next month. As an alternative you can upgrade your account.
Please let us know if further support is needed.