Unable to Login: Account Suspended??

  • Kwasi Platt
    Asked on April 18, 2022 at 11:25 AM

    Hi,


    Attempted to login to my jotform account today and it says that my account is suspended. Also, didn't receive an email about some recent individuals who submitted forms to me.


    Thanks,

    Kwasi

    Jotform Thread 3942954 Screenshot
  • Christopher JotForm Support
    Replied on April 18, 2022 at 11:41 AM

    Hello Kwasi,

    It seems that your account was suspended due to our anti Spam/Phishing system due to a false positive. I have reviewed your forms and I didn't find anything that violates our Terms of Use. I have now reinstated back your account, please login to verify.

    If the issue still persists, please let us know.