What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account suspended ,please reactivate it

    Asked by angelsbmr  on June 21, 2014 at 01:47 PM

    my account was suspended 2 days ago

    please reopen it


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    Answered by BryanPaulo on June 21, 2014 at 03:40 PM


    Your CC Payment Form collects credit card information and this is a clear violation of JotFrm's Term os Use and the system automatically suspended your account. You can use any of our payment gateways should you need to process payments on your form. Kindly delete/modify the form to avoid this kind of trouble in the future.

    I have reactivated your account and you should be able to log in to your account now.