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JobTestPrepAsked on June 22, 2014 at 7:27 AM
Hi,
We would like to upgrade our current account from 1k to 10k per month. I've tried doing it but the system got stuck
Awaiting your reply
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Ashwin JotForm SupportReplied on June 22, 2014 at 10:25 AM
Hello JobTestPrep,
Upon checking your account, I found that you have active premium yearly subscription. Do get back to us if you want to upgrade to our "Economy" yearly subscription or monthly subscription. We will send you the direct upgrade URL.
Please be noted that we will need to cancel your premium yearly subscription and prorated refund will be applied.
Do get back to us and we will do the needful.
Thank you!
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JobTestPrepReplied on June 23, 2014 at 1:22 AMYes we want the Economy plan.Thanks.
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Ashwin JotForm SupportReplied on June 23, 2014 at 3:32 AM
Hello JobTestPrep,
Please find below the direct upgrade URLs:
Economy yearly subscription: http://www.jotform.com/upgrade?username=JobTestPrep&account_type=economy&period=yearly
Economy monthly subscription: http://www.jotform.com/upgrade?username=JobTestPrep&account_type=economy&period=monthly
Do get back to us once you upgrade to economy plan and then we will go ahead and cancel your premium yearly subscription.
Thank you!