What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form under an old profile name, don't remember the login info. How can I log in and change?

    Asked by Kelly on June 23, 2014 at 10:24 AM

    I currently have a form on our website (C3Workplace.com) and the original contact form was set up when the site was first built. We had the form integrated with our Zoho program, but there seems to have been a break in communication between the form & Zoho. Unfortunately, we do not remember the login or password information for that form. Is there anything we can do to try and access this form?

    Also - how can I integrate Zoho into other forms in the future?

    Page URL:

  • Profile Image

    Answered by Carina on June 23, 2014 at 11:34 AM

    This form is under the Steele03 account and has the associated email he**h*r@b**e**te*le.com.

    Do you recognize the email? If so you can try to reset your password. If you don't recognize the email or you don't have access to the address there are other options. 

    If you don't need access to the old submissions, the easiest way is for you to clone the form into your account and then embedding this new form into your website. 

    If you do need to access the account then it is necessary to prove the account ownership. After showing us a working form into your website you must send us an email from the main email address showing on the contact page at the website.

    Let us know if further support is needed.

    Thank you