!! URGENT !! - Account was disabled, but we just upgraded

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    Richard Sulaka 
    Asked on June 23, 2014 at 10:44 AM

    This is an urgent matter!  You just disabled our account in the middle of the week before our event.  We upgraded our account as soon as we received notice last week that we were reaching our account limits.  Now your site doesn't even recognize our account!  Please give me a way to speak to someone to fix this problem immediately, as this is certainly an error from your end.  I have a copy of the receipt I received after purchasing the upgrade.  Please help.  Time is of the essence!

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    Jeanette
    Answered on June 23, 2014 at 11:44 AM

    Hello Richard

    I have replied to you on this thread

    http://www.jotform.com/answers/394838