Translate "Please Select" in the dropdown field

  • RENAC
    Asked on April 20, 2022 at 2:56 AM

    Hi,

    I created a form in 4 different languages and the dropdown always shows the English words "Please select". Is there a setting to change that to the selected language?

    Aditionally, our target groups are around the world. Do they see the form in their native language, when they open the form in their country, or do they always have to select the language?

    Cheers

  • Billy JotForm Support
    Replied on April 20, 2022 at 3:10 AM

    Hello RENAC,

    Thank you for reaching out to Jotform Support. When I accessed this form, the default language set is English UK. The form does not automatically change its language based on the user's location that's why you have the option to set the default language yourself.

    Please provide us with the URL of the forms that show Please Select instead of the default language. We'll be waiting for your response.

  • RENAC
    Replied on April 25, 2022 at 4:11 AM

    Hello Billy_G

    I already send the link (see Page URL:). It's https://form.jotform.com/RENAC/online-programme-feedback

  • Rica Support Team Lead
    Replied on April 25, 2022 at 4:21 AM

    Hello RENAC,

    Thank you for getting back to us with the form URL. At the moment, the "Please select" text on the dropdown field is not possible to be translated. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • jotform_jotform680
    Replied on June 12, 2022 at 10:28 AM

    Having the same issue. We also need this to be translated. Thank you!

  • bugrasari JotForm Developer
    Replied on January 20, 2023 at 8:40 AM

    Hi,

    We really appreciate your patience and understanding. This feature has been added. The "Please Select" text will be displayed in the selected language when the new dropdown element is added. In addition, translations in desired languages can be added via the translation screen.

    To be available for existing dropdowns, the dropdown placeholder value should be set to default. You can set it in the Dropdown Properties easily. Check out the steps and screencast below to see how it's done:

    1. Go to the Dropdown Properties
    2. Click on the Options Tab on the top menu
    3. Disable the "Show Text in Empty" option

    0D0unyZ4Eqz8GCgI3QPqWU6U7cg8t9VHfuTdpo8N Screenshot 10

    Reach out again if you need any more help.